de Souza, C.S. and Sampaio, A.L. (2010) Negotiating System Changes with Designers and Users. In Proceedings of MexIHC 2010, III Taller de Interacción Humano-Computadora. ACM SIGCHI Local Chapter - Mexico. Universidad Politecnica de San Luís Potosí, México. 8-10 November, 2010. (8 pages)
Author's copy: http://www-di.inf.puc-rio.br/~clarisse/docs/deSouzaSampaio2010.pdf
